Quality Policy

• Continue to achieve high levels of satisfaction for our clients and help them achieve their financial goals through right investment advice and excellent service.
• We aim to make financial products easily accessible and understandable to all. We are committed to deliver the highest quality solutions to meet our client’s investment needs.
• To realize this, we strive to continually review and update our processes, improve the competence of human resources and effectiveness of quality management systems, ensure compliance with all regulatory requirements, and optimize technology and infrastructure, thereby enhancing customer satisfaction.
• Being responsive to internal and external issues which influence our organizational performance
• Review the Quality Policy periodically to ensure it remains appropriate to the scope of the Organization.

The Top Management will review the Quality Policy from time to time. Our client’s growth is our objective.

How we collect information from you

From time to time, we may collect a variety of personal information about you, including:

• Information we receive from you on applications and forms, via the telephone;
• Information about your transactions with us (such as your purchases, sales, or account balances)

Generally, you may visit www.svvkkv.in anonymously and obtain information about our Company and products and services without providing any personal information. We collect personal information from you in a number of ways:

• Account Opening and Registration: We collect information from you when you request to open an account with us. The information we collect includes your name, address, phone number, email address, and date of birth, as well as details about your interests and investments and other personal information that is needed to register your account.
• Contact Us: When you request us to contact you, we ask you for some personal details which may include your name, email address, address, phone numbers and your comments.
• Website usage: When you visit our website, our computer may use devices known as "cookies," graphic interchange format files (GIFs), or other similar web tools to enhance your web experience.

How is the collected information used?

The personal information you provide is kept confidential and used to support our customer relationship with you. We may use the information you provide to improve our services to you, to provide you with products you have requested, to inform you about additional products or services that may be of interest to you and to inform you of special offers or upgrades.

The personal data of customers and website visitors is stored safely. By providing personal information to SVV Shares, you agree and understand that SVV Shares may access, store, and use this information for a variety of purposes including identification, registration, authentication and marketing.

We do not sell your personal information to third parties.

We do not disclose your non-public personal information, except as permitted by applicable law or regulation. For example, we may share this information with others in order to process your transactions. We may also provide this information to companies that perform services on our behalf, such as printing and mailing, marketing survey, or to other financial institutions with whom we have joint marketing agreements. We will require these companies to protect the confidentiality of this information and to use it only to perform the services for which we hired them.

We provide access to information about you to outside companies and other third parties in certain limited circumstances, including:

• To help us process transactions for your account;
• When we use another company to provide services for us, such as printing and mailing your account statements;
• When we believe that disclosure is required or permitted under law. For example, we may be required to disclose personal information to cooperate with regulatory or law enforcement authorities, to resolve consumer disputes, or for risk control; we will whenever called upon to do so, disclose your personal information to any Government, Central or State, local or public or regulatory authority such as the Securities and Exchanges Board of India (SEBI), Reserve Bank of India (RBI) or such other authority;

Safeguarding Your Information

We take precautions to ensure the information we collect about you is protected and is accessed only by authorized individuals or organizations.

Greater Accuracy

We are committed to keeping accurate, up-to-date records to help ensure the integrity of the information we maintain about you. If you identify an inaccuracy in your personal information, or if you need to make a change to it, please contact us promptly by calling 022-23440244/0149.

Authentication

Authentication is the process that our clients and registered users go through to access secure areas of our Website. This process takes place when you log into your account. The two key components of login are your Login ID and Password.

Login ID: Our system generates an automatic login ID for you.

Passwords: We maintain strict rules to help prevent others from guessing your password, and recommend that you change your password periodically. Your password must meet the following criteria:

• Atleast 6 characters long
• Include both letters and numbers

In addition, for your protection, repeated unsuccessful attempts to log in will cause your online access to be disabled. Once this happens your password must be reset. Kindly contact us and we will enable your Login id.

Public Forums

The website www.svvkkv.in contains message/boards and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information. SVV Share will not be responsible in case of any misuse of information available in these forums or message boards.

Cookies and other tracking devices

We use cookies to assist us in securing your trading activities and to enhance the performance of our website. (Cookies are small text files sent from the Web server to your computer.) Cookies used by SVV Share do not contain any personal information nor do they contain account, PIN, or password information.

Cookies also may be placed by third parties when you access their sites through linking from this website. We do not have access to these cookies or any information that these cookies may contain. Please contact the third-party site for more information on these cookies. We are not responsible for the actions or policies of such parties.

Privacy Statement to the sites to which we link

SVV Share site contains links to and from other websites. We are not responsible for the privacy practices or the content of websites to which we link and have no control of the use or protection of information provided by you or collected by those sites. Whenever you elect to link to a co-branded website or to a linked website, you may be asked to provide registration or other information. Please note that the information you are providing is going to a third party and you should familiarize yourself with the privacy policy provided by that third party.

How to Protect Against Phishing

What is phishing?

Phishing is the illegal attempt to mislead consumers into providing personal or financial information, including account numbers, passwords and Social Security numbers, via email or through fraudulent websites.

The most frequent phishing attacks occur through email disguised to appear as though it came from a reputable financial institution or company.

Most phishing attempts urge you to update or validate your account information, typically through a link in an email directing you to a fake website that appears to be legitimate.

How to spot a phishing attack

There are many phishing attacks active on the Internet. Here are a few of their lines and lures:

• An email contains an “urgent” or “shocking” tone requesting your immediate action on an account-related matter. Phishers frequently succeed by getting consumers to act quickly without thinking.
• An email is sent from a user falsely claiming to be a legitimate company with an attachment. An unsolicited email attachment more than likely contains a virus. Do not open it.
• A pop-up window appears from a user falsely claiming to be a legitimate company’s website asking for personal information.

How to Report a Phishing Attack

If you suspect you have received a fraudulent email from SVV Share, please contact us at svvcm662@mail.com. If you believe that any communications with or from SVV Share resulted in identity theft, call us immediately at 022-23440244/0149.

Review of Privacy Policy

We periodically review our Privacy Policy and the new version will be posted on this website

Your Consent

By using this site, you consent to the collection and use of this information by SVV Share. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

General Online and Internet Safety Tips

Follow these guidelines to ensure online safety

• You should never share your user-id or password with anyone, and never write it down. If you share your password with a third party, you assume responsibility for their actions. Be extremely cautious about using aggregation services, as you are sharing your username and password with a third party.
• Avoid accessing your account from public computers in libraries, hotels, internet cafes, etc.-they can be accessed by malicious users who may have installed software in them to record your keystrokes. If you must use a public computer, make sure it is from a reputable provider.
• When you are finished accessing your account, always log off and close your browser.

Avoid Email Fraud

Email can be a source of danger. Many internet scams today involve email messages that appear to come from a trusted source, but are not trustworthy. Additionally, email attachments can be harmful because they can contain viruses.

Do not respond to suspicious emails, the following email messages can be indications that an email is fake:

• The email claims to be from a legitimate company requesting that you change your password by clicking on a link. It may even threaten to suspend your account if you do not do this.
• The email claims to be from a person in authority requesting a copy of a password file, UserID, or banking information.
• The email asks you to verify your account information by clicking on a link and filling in a form.

Here are some ways to protect yourself from email fraud:

• Do not reply to any email asking for personal information.
• Use antivirus software and keep it updated. Scan all attachments with an anti-virus software program before downloading.
• Do not visit links sent by email as these can lead to phishing sites-sites made to look legitimate and designed to collect your personal information. One way to avoid this is to enter the URL into your browser instead of clicking the link.
• Do not open or reply to spam email which can prompt more spam to be sent to your inbox.
• Turn off the "preview pane," as this allows some viruses to be executed even if you never actually open the email.
• Report suspicious email to SVV Shares.

Beware of Stock Spam

Online investors should be aware of stock spam schemes that guarantee high returns but dupe you. In other words, a company might be promoted and recommended as the latest hot stock in chat rooms, supposedly unbiased newsletters, or even in its own press releases. Unwitting investors purchase the stock, creating high demand and inflating its price. Then those who are behind the scheme sell their shares at the peak, stop the hype, and the stock price plummets-causing regular investors to lose money.

To protect yourself, always do your research before you invest:

• Consider the source. Be skeptical. People promoting a share may well be individuals who stand to profit.
• Verify information. Making grand claims is easy for a company to do. Before you invest, be sure to independently verify those claims. When you see an offer in an email or on the Internet, assume it’s a scam unless your own research proves it’s legitimate. • Know where the stock trades. Many of the smallest and most thinly traded shares trade in the

If you receive a stock spam email you can file a complaint with the Securities and Exchange Board of India.

Disclaimer

You agree and understand that the information and material contained in this website implies and constitutes your consent to the terms and conditions mentioned below. You also agree that SVV Shares can modify or alter the terms and conditions of the use of this service without any liability.

The content of the site and the interpretation of data are solely the personal views of the contributors. SVV Shares reserves the right to make modifications and alterations to the content of the website. Users are advised to use the data for the purpose of information only and rely on their own judgment while making investment decisions.

The content of the website cannot be copied, reproduced, republished, uploaded, posted, transmitted or distributed for any non-personal use without obtaining prior permission from SVV Shares. We reserve the right to terminate the accounts of subscribers/customers, who violate the proprietary rights, in addition to necessary legal action.

SVV Shares are not liable for damages caused by any performance, failure of performance, error, omission, interruption, deletion, defect, delay in transmission or operations, computer virus, communications line failure, and unauthorized access to the personal accounts. SVV Shares is not responsible for any technical failure or malfunctioning of the software or delays of any kind. We are also not responsible for non-receipt of registration details or e-mails. Users shall bear all responsibility of keeping the password secure. SVV Shares is not responsible for the loss or misuse of the password.

SVV Shares is not responsible for the content of any of the linked sites. By providing access to other web-sites, SVV Shares is neither recommending nor endorsing the content available in the linked websites.

You agree that the information gathered from your profile will be used to enhance your experience on the website. We will not rent or sell the profile to any third party.

Limitation of Liability

Although SVV Shares attempts to ensure the integrity, correctness and authenticity of the website, a possibility exists that the website could include inaccuracies or errors. SVV Shares makes no guarantees whatsoever as to its completeness, correctness or accuracy. In the event that such an inaccuracy arises, please inform SVV Shares so that it can be corrected. We will not be liable for any direct, indirect or consequential loss or damage arising under this disclaimer or in connection with our website, online services or mobile services.

SVV Shares is not in any manner answerable, responsible or liable to any person or persons for any acts of omission or commission, errors, mistakes and/or violation, actual or perceived, by us or our partners, agents, associates etc., of any of the Rules, Regulations, Bye-laws of the stock exchanges, SEBI Act or any other laws in force from time to time.

Investments and Decisions

Users of this website are advised to use the data/information available for the purpose of information only and rely on their own judgment while making any decisions including investment decisions.

Investments in securities are subject to market risks, and investors should exercise their own judgment and seek independent advice before making any investment decision. SVV Shares or employees shall not be responsible for any losses arising from decisions based by you.

Additional Terms

Certain sections or pages on this web site may contain separate disclaimer and/or terms and conditions, which are in addition to these disclaimer or terms and conditions. In the event of any conflict between the two, the additional disclaimer or terms and conditions will govern those sections or pages.

SVV Shares is not answerable, responsible or liable for any information on this Website or for any services rendered by our employees, and us. If you do not agree to any of the terms mentioned in this agreement, you should exit the site.